Do you enjoy assisting others and delivering top-notch service? Are you someone who excels in a fast-paced environment with seasonal high call volumes? Santoro Oil is seeking a friendly and driven individual to join our team.

Key Responsibilities:

• Answering a high volume of customer inquiries via phone, email, and in-person
• Providing accurate product information and troubleshooting issues
• Resolving customer concerns efficiently and professionally
• Managing customer interactions during busy seasonal periods, ensuring timely responses
• Documenting interactions and following up on unresolved issues
• Maintaining a high level of customer satisfaction, even in high-demand situations

What We Offer:

• Seasonal Call Volumes: Be part of a team that adjusts to peak seasons with high call volumes, and experience the excitement of working in a dynamic environment.
• Training & Support: Comprehensive onboarding and ongoing training to ensure you succeed, especially during busy times.
• Collaborative Environment: Work closely with a team that values communication and teamwork, especially when the call volume increases.
• Competitive Compensation: Salary + benefits package.

What We’re Looking For:

• Excellent verbal and written communication skills
• Strong problem-solving abilities and attention to detail
• Positive, can-do attitude with a customer-first mindset
• Ability to handle high volumes of calls and challenging situations with patience and professionalism
• Previous customer service experience

Ready to join our growing team:
Apply today to join a team that thrives during peak seasons and ensures every customer is treated with the care and attention they deserve.